
Feb 12
15
This week in Systematic Foundation we focused on ’Referral Selling.’
Quote of the Week:
“In sales, a referral is the key to the door of resistance.”
-Bo Bennett
Highlights from this Week’s Session:
Referral selling is an active prospecting activity and results-oriented. Excuses such as: “I forget” or “It’s not the right time” are typical red flags that indicate the downward spiral of never asking. We can easily “forget,” and justify that it’s never the right time. These comments reflect our discomfort and reluctance to ask. In order to overcome the greatest roadblock to referral selling, we must get past our fear of asking. Take the plunge…develop a professional referral system and start asking for qualified referrals.
When Asking for Referrals Dos & Don’ts
RedRock Leadership believes growing companies by growing individuals. We also believe in challenging the status quo in everything we do. RedRock Leadership provides world class training and coaching to entrepreneurial minded sales and business leaders.
Contact us: 813.885.5097 or training@redrockleadership.com.
Feb 12
9
This week in Systematic Foundation we focused on ‘Emotional Intelligence -Integrity Model.’
Quote of the Week:
“In a study of skills that distinguish star performers in every field from entry-level jobs to executive positions, the single most important factor was not IQ, advanced degrees, or technical experience, it was EQ.”
-Daniel Goleman
Here is another video that we frequently show -it is a good illustration of what can happen when we experience a paradigm shift: Get Service
Highlights from this Week’s Session:
Emotional Intelligence is the ability or capacity to perceive, assess, and manage the emotions of one’s self, and of others. Our EQ, or Emotional Quotient, is how one measures Emotional Intelligence.
Emotions have the potential to get in the way of our most important business and personal relationships. According to John Kotter of Harvard Business School: “Because of the furious pace of change in business today, difficult to manage relationships sabotage more business than anything else – it is not a question of strategy that gets us into trouble; it is a question of emotions.”
Integrity - The state or quality of being entire or complete; wholeness; entireness; unbroken state; as, the integrity of an empire or territory. -Sir T. More [1913 Webster]
Success does not happen by accident. It is a process that occurs as we choose how to deal with events and circumstances placed in front of us. Each moment of our life provides an opportunity to work toward victory by expanding our visions, “stretching out” to accomplish our goals and assuming full responsibility for living, growing and contributing.
RedRock Leadership believes growing companies by growing individuals. We also believe in challenging the status quo in everything we do. RedRock Leadership provides world class training and coaching to entrepreneurial minded sales and business leaders.
Contact us: 813.885.5097 or training@redrockleadership.com.
Hi Jeff.
Just wanted to share, I had a good closing today! Unfortunately, I didn’t make my goal of 3 this month but I will next month! And I have added a goal to have 5 appointments a week.
More than anything, and most importantly, I know what path to take now, I know where I need to be, I know what steps to take to get there and I am happy! Thank you for changing my life!
Have a wonderful weekend!
Thank you,
Melissia, PA, Realtor®
Coldwell Banker South Tampa
RedRock Leadership believes growing companies by growing individuals. We also believe in challenging the status quo in everything we do. RedRock Leadership provides world class training and coaching to entrepreneurial minded sales and business leaders.
Contact us: 813.885.5097 or training@redrockleadership.com.
Feb 12
1
By: Guest Blogger Todd Fassnacht
This is is a continuation of the Marley…twice in one day… amazing!
By My 22 year old daughter was having a tough time getting around in the snow and Ice with her car, so she wanted to get some “snow” tires, not all weather, but snow. I told to take her care over to the place that I have always gone, her comment was that we should shop around, well I for one didn’t have the time and in reality neither did she. She went to my place and ended up paying $ 140.00 for each tire (4) plus installation and taxes. Because they are a “low profile” wider tire they were a little pricey, but the company will store her summer tires for no charge and switch them out for free next fall, so maybe not “shopping around” has its benefits. Well that was one week ago, this morning she calls me and says that she has a flat tire and thinks it was from hitting a pot hole the day before, after the tire is changed I told just to go down to the tire place and get a new one, well there is no warranty on snow tires so we just figured she would be out $140.00 plus labor and taxes except for one thing, my tire shop decided to call his tire distributor and told him he needed to do something for this (me) loyal customer, well they cut the tire into thirds, one third for the distributor, one third for my repair shop, and one third for us plus no labor to change it out – so final cost was $46.00 out the door even though it was not their error or mistake and I never asked for a favor or expected it! WOW!
Two in one day. Moral of the stories…loyalty pays off! Don’t be so quick to judge price today as you can’t possibly know what your patronage will pay in future dividends.
Contact us: 813.885.5097 or training@redrockleadership.com.
Feb 12
1
By: Guest Blogger Todd Fassnacht
So you think good customer service can’t be found anymore. I have news for you…
We have two unopened bottles of medicine for Marley, my recently deceased dog, sitting on our counter, what to do? They were mail order so I might as well just toss them, right? Well my wife sends off a e mail to the company letting them know we do not need any future shipments (we are a regular customer with same meds every month) and explains why. She decides to ask what they think we should do with two unopened bottles….well they answered back how sorry they were to hear of our pet and then issued a full credit for the meds ($54.00) and told us to donate them to a local animal shelter…WOW! I think that is incredible and I will be sending them a hand written note with a picture of our pet – and I will make sure all of my pet meds only come from them.
Way to go www.1800PetMeds.com!
Contact us: 813.885.5097 or training@redrockleadership.com.