Cold CallingCold calls have become bad words in the circle of most salespeople. It’s a big mistake to completely write off cold calls. Just because a prospect is cold doesn’t mean they aren’t valuable to you.  With the right strategy, you can learn to break the ice when making cold calls. Here are four ways to break the ice when making cold calls:



Most cold prospects are not ready to make a purchase. For that reason, focus on helping and education before you begin cold calling. Nurture your prospects with a quality email campaign. Your email campaign should include blogs, infographics, customer testimonials and case studies. A series of well-timed emails will keep your company name in front of the prospects.




Email isn’t the only way to break the ice with cold prospects. Personalized LinkedIn messages are another way to capture the attention of cold prospects. Another channel is snail mail. Think of the last time you received mail that was personally addressed to you. You probably set everything aside to open it. Send clippings from trade journals, especially ones that mention your prospect’s name. Include a personalized note letting them know that you think you could be a resource for them.




While email is a great way to nurture cold prospects, you don’t want to send an email with a generic copy and paste message. Personalize the emails to your prospect by talking about their industry and their market. Before you craft your email, do your research. Send personalized emails with relevant content to keep your email from being deleted, or worse, blacklisted.




Break the ice with cold prospects by getting introduced through a mutual connection. Browse LinkedIn, Facebook, Instagram, Twitter and Google+ to find mutual connections. Cold prospects are more open to communicating and find your more trustworthy when introduced by someone they already know.


If you want to gain market share and grow sales, don’t give up on making cold calls. Keep them as part of you plan. It may be challenging, however if done the right way, it can be incredibly rewarding. Doing it the right way means you focus on breaking the ice when making cold calls.



Jeff Ruby

Jeff Ruby

Founder of RedRock Leadership

During the course of his professional career, he has worked in organizations ranging in size from a sole practitioner to Fortune 500. Included in his experience are roles in starting and selling companies, sales and sales management, training and development and executive coaching.

RedRock Leadership is a sales training and leadership development company committed to growing companies by growing individuals through on-going training infused with the competencies of emotional intelligence.