Avoid the Poison that Destroys Relationships

Avoid the Poison that Destroys Relationships

The ideal way to communicate, whether at work, at home or with friends is to be straight-forward, honest, caring, reliable and proactive. This is known as being assertive. Even though fear may try and hold you back, when you’re assertive you’ll get to the heart of issues before they grow into disasters. If fear takes over, you’ll find yourself reacting instead of proactively communicating. When this happens your communication style will turn passive, aggressive or passive-aggressive. These styles of communication are the poison that destroys relationships.

How to Invest in Customer Experience in 2019

How to Invest in Customer Experience in 2019

To commit to customers means develop a strategy that encompasses the entire customer journey – taking into consideration marketing, advertising, research, sales and more. You need to deliver a customer experience that makes you stand out, and that means moving beyond probing the buyer with questions and simply watching and copying direct competitors. There are practical ways to improve customer experience…

Ditch the Hamster Wheel & Live Out Your Legacy

Ditch the Hamster Wheel & Live Out Your Legacy

If you feel like you’re moving at lightning speed on a hamster wheel, not getting anywhere, it can be helpful to take a look at what you are doing with your time. Too often, our priorities are not in line with where we are actually spending our time.

When you get your priorities in order and focus your time and energy on them, it will create more stability in your life and increase the likelihood of reaching your goals. Then you can make real progress by living out your legacy.

Check out this simple three-step process that can change the trajectory of your life.

Can We Really Motivate Others?

Can We Really Motivate Others?

Managers often ask, “How can I motivate my sales team and other team members?” Many language experts say we can’t really motivate other people; we can only motivate ourselves.

Is this really true? Well, the dictionary describes motivate as “to provide with a motive; impel.” It defines inspire as “to influence, move or guide by extraordinary inspiration; to exert an animating, action-oriented or exalting influence on; to spur on.”

It seems like inspire is indeed the more accurate word to use about encouraging others to perform at an optimum level. So how can we inspire our team members?