by Jeff Ruby | Dec 21, 2018 | Management |
To commit to customers means develop a strategy that encompasses the entire customer journey – taking into consideration marketing, advertising, research, sales and more. You need to deliver a customer experience that makes you stand out, and that means moving beyond probing the buyer with questions and simply watching and copying direct competitors. There are practical ways to improve customer experience…
by Jeff Ruby | Mar 26, 2018 | Sales Articles |
We all know that negotiations are important in business. Unfortunately, most people aren’t doing nearly enough to refine their abilities. Negotiation is something you can learn, but it’s also a skill that gets rusty without continuous practice, especially during the... 
by Jeff Ruby | Mar 25, 2018 | Sales Articles |
Technology has changed almost every aspect of our lives, especially how we do business. Unfortunately, many of us haven’t changed with it. Traditional negotiation tactics are a good example. While our understanding of certain principles of human behavior still hold... 
by Jeff Ruby | Mar 21, 2018 | Sales Articles |
Do you feel confident when you enter into negotiations? If you’re like a lot of people, you don’t even like negotiation that much – maybe not at all. Instead of seeing an opportunity to improve your company’s future, you see an unpleasant situation that usually... 
by Jeff Ruby | Mar 19, 2018 | Leadership Articles |
RedRock Leadership recently opened a second location in Clearwater, Florida. The decision to launch a second branch was driven by the success the first office has had over the past decade. Founder Jeff Ruby has appointed Philip Dalimonte to head this new branch. Aside...