Emotional intelligence is a key ingredient in all of the leadership training that I create. I refer to emotional intelligence as one’s ability to manage their own emotions, and the emotions of those around them, during difficult to manage situations.
I’ve written and talked about what emotional intelligence is and why it’s important in leadership. Now that I’ve started that discussion, I think the next critical question to ask is, “can I improve it?” According to thousands of scholarly and scientific articles, the answer is yes. This is great news because higher level of emotional intelligence has been shown to boost career success, leadership talent, health and relationship satisfaction.